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Idris Rahman
Hotel Operations Manager
idris.rahman@example.com+1 (702) 555-0134Las Vegas, NVhttps://linkedin.com/in/idrisrahman
Summary
Operations manager for a 240-room property, running front office, housekeeping and F&B. Lifted guest satisfaction while holding labour cost flat through a staffing shortage.
Experience
Hotel Operations Manager
The Adelaide Hotel · Las Vegas, NV
Aug 2021 — Present
- Run daily operations for 240 rooms and a team of 65 across three departments.
- Raised guest satisfaction from 7.9 to 9.1 while keeping labour cost at 31% of revenue.
- Lifted occupancy from 74% to 86% year over year by reworking the group booking process.
- Cut housekeeping turnover from 48% to 22% with a revised scheduling and training programme.
Front Office Manager
Riverside Suites · Henderson, NV
Apr 2018 — Jul 2021
- Managed a front desk team of 14 across a 24-hour operation.
- Introduced a pre-arrival contact routine that reduced check-in complaints by a third.
Education
University of Nevada, Las Vegas
B.S., Hospitality Management
2014 — 2018
Hospitality Manager resume example
Hotel operations with occupancy, guest scores and team size front and centre.
Template: FacetPro
Use this exampleOpens in the builder with this content, ready to edit.
What makes this one work
Hospitality is judged on guest experience and cost control at once. Pair a satisfaction score with an operational number — occupancy, RevPAR, staff turnover — so neither reads as luck.