The A4 sheet, and exactly what a PDF or DOCX export contains.
Idris Rahman
Hotel Operations Manager
Summary
Operations manager for a 240-room property, running front office, housekeeping and F&B. Lifted guest satisfaction while holding labour cost flat through a staffing shortage.
Experience
Hotel Operations Manager
The Adelaide Hotel · Las Vegas, NV
- Run daily operations for 240 rooms and a team of 65 across three departments.
- Raised guest satisfaction from 7.9 to 9.1 while keeping labour cost at 31% of revenue.
- Lifted occupancy from 74% to 86% year over year by reworking the group booking process.
- Cut housekeeping turnover from 48% to 22% with a revised scheduling and training programme.
Front Office Manager
Riverside Suites · Henderson, NV
- Managed a front desk team of 14 across a 24-hour operation.
- Introduced a pre-arrival contact routine that reduced check-in complaints by a third.
Education
University of Nevada, Las Vegas
B.S., Hospitality Management
Hospitality Manager resume example
Hotel operations with occupancy, guest scores and team size front and centre.
Opens in the builder with this content, ready to edit.
What makes this one work
Hospitality is judged on guest experience and cost control at once. Pair a satisfaction score with an operational number — occupancy, RevPAR, staff turnover — so neither reads as luck.